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Warranty and Returns
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How can I return the product?
At Mvix, we want you to be fully satisfied with your purchase. For that reason, we accept items returned withi...
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How does the RMA (Return Material Authorization) Process work?
All products being returned for technical or warranty service require an RMA. To request an RMA number, please...
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What is the Credit Card Refunds Verification Process?
If you are returning a product for a refund, have successfully opened an RMA and understand the Terms and Cond...
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What kind of warranty do your products have?
All our products and brands are covered under a standard 1-Year Manufacturer's Warranty on parts and labor. ...
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How do I file a warranty claim?
To file for a warranty claim, please be sure to have your order number, model no. and date of purchase. Warran...
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How do I get technical help on the Commercial LED Displays?
If you have purchased a complete signage kit - it includes an LED Flat Panel Display. All Display Panel troub...
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What is meant by your 100% Satisfaction Guarantee?
Mvix is committed to providing superior products and service to its customers. If you are not completely satis...