Support Center

Device Offline Notifications

Last Updated: May 19, 2017 05:03PM EDT

Device Offline Notifications will help you determine when your device has gone offline and may need to have the power reset. When your device does go offline you will receive an email to the designated account.

What You'll Need

  • An Xhibit signage device
  • XhibitSignage.com CMS Application with supported feature package
  • Internet Connectivity

If you meet the requirements listed above, simply follow the steps below to learn how to use your Device Offline Notifications.
 

Setting up Device Offline Notifications.

ENTER ALT TEXT FOR IMAGE HERE
 
  • The first step to setting up your device offline notifications is to go into your device library..
  • After you have entered your device library you will want to find an envelope icon.
  • The envelope icon is where you will be able to set up your device offline notifications.
  • To begin simply click the icon.
Choosing the profiles widget
 
Selecting the Theme
 
  • After you have clicked the envelope icon you will be brought to a window where you can choose to apply your email to all devices or specific emails to devices individually.
  • You also have the option to set up the frequency of the email you receive based on what devices went offline recently.
  • The frequency here refers to the occurrence of emails sent based on the last activity of the device

 

 

Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket at www.mvixusa.com/support/

mvixsupport@mvixusa.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete