Welcome, Guest Login

Support Center

What Media Types Are Supported by Xhibit?

Last Updated: Oct 12, 2016 10:27AM EDT
Xhibit supports many different types of files and formats for video, audio, images and more. Below is a comprehensive list of supported formats arranged by media type:  
 
Video
 

Current

  • mp4- MPEG4 video
  • webm- HTML5 Video

Legacy

  • avi- Audio/Video Interleaved
  • wmv- Windows Media Video
  • mov- Quicktime Movie*
  • mpg/mpeg- MPEG video
*These file types may not display in all situations. Please contact technical support if you are having issues with these files.
 
Audio
 

Current

  • wav- Waveform Audio File Format
  • mp3- MPEG Audio
  • ogg- Ogg Vorbis

Legacy

  • wma- Windows Media Audio
 
Images
 
  • bmp- Bitmap Image
  • png- Portable Network Graphics
  • jpg/jpeg- Lossy Image compression
  • gif- Graphics interchange format
   
 

The recommended file formats for Xhibit device are as follows:


Video: MP4 container with h.264 codec-This is a very common video container with the codec that provides great quality in small file sizes. This will offer best results when played back on Xhibit. A higher quality video (720p, 1080p) will have a higher file size, and as such will take longer to upload to Xhibitsignage.com, and will take longer to download to the Xhibit device. However, using high-resolution or high-bitrate videos will not disrupt playback on your device, so choose a resolution and bitrate that best fits your desired size and quality needs.

Audio: MP3- This is the most common audio file format. Higher bitrates will yield better quality audio, and will not disrupt playback on the Xhibit device. Choose bitrates based on your desired filesize.

Image: JPEG- Recommended max resolution of 1920x1080px, but larger images will be scaled to fit. As usual, higher quality images will have higher file size, but this will not disrupt playback on Xhibit.


Using the above formats will yield the best results working with Xhibitsignage.com and the Xhibit device. However, do not feel the need to convert or change the file formats to meet the recommended settings unless you are having uploading or playback issues with Xhibitsignage.com or the Xhibit device.

To upload media to Xhibitsignage.com, follow the instructions found here: http://support.mvixusa.com/customer/portal/articles/1170654-how-do-i-upload-content-to-my-media-library-on-xhibitsignage-com-  
 

For more information about the supported media formats, please view the following video:

 

Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket at www.mvixusa.com/support/

mvixsupport@mvixusa.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete