Support Center

When does my order ship? How soon can I expect to receive it?

Last Updated: May 10, 2018 12:36PM EDT

In most cases, Mvix will ship all of the orders within 24-48 business hours. Web orders placed on Saturday, Sunday, and holidays will be processed on the next business day. We do not ship orders on Saturdays or  national holidays. Orders with different billing and shipping addresses may be delayed for appropriate Order Verification.

Kindly note that we cannot guarantee specific delivery dates owing to the nature of ground shipment services provided by the shipping carriers. Delivery time is based on several factors, including your destination address, stock availability, choice of shipping service (ground, expedited etc.)

We provide shipping via DHL, UPS or FedEx with online tracking. Please note: DHL, UPS and FedEx do not deliver on Sundays and holidays, and they do not offer Saturday delivery for every city in the United States.

If you would like expedited (overnight) shipping, kindly contact our sales staff (before placing an order) at: sales@mvixusa.com. We will try our best to accommodate your request.

Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket at www.mvixusa.com/support/

mvixsupport@mvixusa.com
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