How can I change my Order?

If you have made a mistake or would like to change any items from your order, feel free to contact our customer service department at sales@mvixusa.com or call (866) 310-4923. Please note that orders cannot be changed once they have been processed.

Be sure to include your order number, name, and telephone number. You can find your order number in the confirmation email that you received after placing the order. We will be glad to change or correct your order if we hear from you in a timely manner. Please make sure you do this as soon as you realize that your order needs to be changed. If the order has already been shipped, then you will need to follow our RMA guidelines. All our orders are shipped within 24 business hours.



Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket at www.mvixusa.com/support/