If you are returning a product for a refund, have successfully opened an RMA, and understand the Terms and Conditions of our Warranty & Returns, we may require you to fill out our Credit Card Refund Form
in order to process your refund. For security reasons, our online store flushes out our customer's payment information after the order has been processed. Our credit card processing system requires a full credit card number, expiration date and billing address in order to process a refund.
If you have been directed to this page by one of our support staff members, please complete the Credit Card Refund Form
and fax to (866) 614-3880.
Feel free to call us at our toll free number at (866) 310-4923, if you have any further questions.
Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket at www.mvixusa.com/support/